Privacy Policy

Last Updated: 17-07-2025

We understand how important your trust is. That’s why we handle your personal data with care and responsibility. This policy explains what data we collect when you use our website, why we collect it, and how it helps improve your browsing experience. This way, you can clearly understand how we operate.

This privacy policy applies to the services of Rivelle-Montreal. Rivelle-Montreal is not responsible for the privacy policies of external websites or services linked to our site. By using our website, you agree to this privacy policy. We treat all personal data confidentially and take appropriate measures to protect it.

Use of Personal Data

Registration and Orders
When you use our services or place an order, we may ask you to provide certain personal data. This information is used exclusively to provide the requested service and is stored on secure servers of Rivelle-Montreal or carefully selected third parties. The data is not combined with other personal information.

Communications
When you contact us via email or through the contact form, we may store these communications to properly manage your request. If necessary, we may request additional information to assist you better. This data is securely stored and used exclusively for customer service.

Cookies
Our website uses cookies. Cookies are small text files stored on your device that help us understand how the site is used. Information collected through cookies is used to improve the website, generate reports, and optimize the user experience. Such data may be stored on secure servers of Rivelle-Montreal or third parties.

Purpose of Processing
Personal data is used exclusively for the purposes described in this privacy policy, unless explicit consent has been provided by the user.

Sharing Data with Third Parties
Personal data is not shared with third parties, except where necessary for the proper functioning of our online store (e.g., payment or shipping services). These parties may only use the data for the purpose for which it was provided. Internally, only employees bound by confidentiality obligations have access to the data.

Changes to the Privacy Policy
This policy may be updated periodically. We recommend that you regularly check this page to stay informed about any changes.

User Rights
You have the right to view, modify, or request deletion of your personal data. To exercise these rights, you can contact us at info@rivelle-montreal.com.

Newsletter
Every promotional email contains a link allowing you to update your data or unsubscribe from the newsletter.

Disabling Cookies
Most browsers automatically accept cookies. You can configure your browser to refuse them or receive a notification when a cookie is sent. Please note that some site functionalities may not work properly if cookies are disabled.

Contact
We regularly monitor compliance with this privacy policy. For any questions or comments, you can contact us at: info@rivelle-montreal.com